Assigning documents to users to read

Document owners and admins can assign read tasks to users and groups. When a task is set, all the users who have been assigned the task will receive an email informing them that they have to read the document.  

How to assign a document to a person or group 

To assign a document you must be a document owner or an admin. Click ‘All my documents’ in the left hand navigation and find the document you want to assign from the list that is presented. Clicking the document will launch a pop-up. Within this pop-up you can set the target audience, the read by date and whether it is a recurring or one-off assignment. Note that the document must also have an expiry date.

Screenshot of the assignments pop-up
The document assignments pop-up

1. Expiry date 

In order to be assigned, a document must first have an expiry date set. If there is already an expiry date you can skip this step. 

2. The audience 

In the ‘Assign to’ field you can build the audience that will be assigned the document. Simply enter the names of the people you want to assign it to. As you type the system will auto suggest names in a drop-down for the you to select from. The system will also suggest Active Directory Groups and Office 365 Groups. To find all the groups available in your organisation type the word ‘group’ in the field. A document can be assigned to a mixture of groups and individuals. 

2. The read by date 

The read by date, which can be a fixed (i.e. specific) date or a relative date. Choosing relative date is best if you are assigning a document to a group. This is because if you choose a fixed date then new group members could join after this fixed date and therefore receive an assignment where the due date has already past. By choosing relative date you are setting: 

  1. The number of days after the assignment date that existing group members have to read the document 
  2. The number of days after the join date that any new group members must read the document. 

Example: 

On 1st January, John assigns his document to the AD Group ‘Finance team’ and sets the read by date as ‘relative’ and 31 days. All members of the group receive an email notification on 1st January telling them they have to read the document by 31st January. On 1st March, Susan joins the Finance team and is added to the ‘Finance team’ AD Group by the IT admin. Although no change has been made in Xoralia, it automatically sends Susan an email notification telling her that she needs to read the document by 31st March. This is because Xoralia monitors groups to see if there are new joiner or leavers.

3. Recurring assignments 

If your assignment is a recurring one, check the ‘Make this recurring’ checkbox and specify the number of days after which you want it to repeat. For example, if I am assigning the IT Security Policy and I want readers to re-read it once a year I set the number of days as 365. 

Notes and details about using groups 

Note that if a user joins a group that has a document assigned to it, then that new group member will be assigned the document from that point. The document owner does not have to worry about assigning the document to new joiners provided that groups are being properly managed inside your organisation (this is typically done by IT or HR). On joining a group the new member will receive an email notification telling them about the assignment, due date etc. Bear in mind that if you are using groups for assignments then be sure to select ‘Relative date’ when setting the due date for the assignment. The due date will be relative to the date when the user joined the group. 

Similarly, if a group member leaves or is removed from the group then any assignments set for the group will be cancelled for that individual. The user will receive an email notification telling them that their assignments have been cancelled. 

The above notes are both true for AD Groups and Office 365 Groups.