Frequently ask questions

Frequently asked questions

We offer different subscription plans based upon the quantity of users. Please visit our pricing page for the latest subscription plans and their features.

Our subscription levels cater to any range of users, simply choose your required user amount when purchasing a subscription. If you would like to increase your user range, please contact support and we can upgrade your subscription level.

To cancel your subscription simply email us at [email protected] or call +44 (0)20 4534 3460. Please note, subscriptions must be canceled in writing no later than 60 days prior to renewal.

Yes, we provide guided installation. Installation typically takes less than 15 minutes and only involves you accepting the Enterprise Application that we will provide you with at the time of setup. If you’d like more information, please contact our support team to find out more.

Yes, we offer product training tailored to your needs. In general the training will be delivered remotely by one of our trainers using screen sharing software such as Microsoft Teams.

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If you have a question about Xoralia software, please fill out the form below and a member of our support team will be in contact with you shortly.