Our contact details
Xoralia is a software product owned by Content Formula Limited
Address: Content Formula Limited, Kemp House, 152-160 City Road, London EC1V 2NX UNITED KINGDOM
Phone Number: +44 (0) 20 4534 3460
E-mail: [email protected]
The type of personal information we collect We currently collect and process the following information:
Name, email address, company
We also collect information related to the pages you browse on our website
If we enter into a business dialogue either as with you we may record details of our interactions in our CRM system
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Signing up to our mailing list
- Requesting a demo and entering into discussions with us about our product and services
We use the information that you have given us in order to market our product to you in a personalised and relevant way.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by:
Contacting us at [email protected]and requesting that we remove you from our CRM database. Requesting that we stop sending you emails by clicking the unsubscribe link on any marketing email that we may send you. If you do this your details will still remain in our database. We keep them in case you later contact us to engage with us about our products and services.
How we store your personal information
Your information is securely stored on our CRM system which is hosted by a third party in the cloud.
We may keep our CRM records about you whilst you are a customer or for up to 5 years if you are not. Old records will be permanently deleted from the system.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this page.
The cookies we use on this website are broadly grouped into the following categories:
Essential: Some of the cookies on our website are essential for us to be able to provide you with a service you have requested.
Analytics: We use analytics cookies to help us understand how users engage with our website. Without this cookie, we would find it difficult to analyse how well our website was performing and improve it without these cookies, we feel that it is vital to monitor these user statistics to enable us to provide the most relevant and useful content to you. These cookies do not let us identify specific users as the information is aggregated.
Interest-based advertising: You may have noticed that when you visit websites, you will be shown adverts for products and services you may be interested in. Content Formula places adverts on a range of external websites which we hope to be relevant to you based on the types of things that interest you. These and the other cookies we use do NOT allow us to see what other sites you have been visiting, they simply act as a record of our web pages and adverts that you may see.
How can I reject or opt out of receiving cookies?
If you want to reject cookies we use from this website you will need to:
Delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the ‘help’ function within your browser, or alternatively visit www.allaboutcookies.org. By deleting our cookie preference cookie, the next time you visit our website the cookie status bar will appear again inviting you to again reconsider your preferences. And/or If you only want to reject the Internet Based Advertising cookies we store on your machine, you can opt-out of receiving these cookies at any time by going to the Internet Advertising Bureau website at http://www.youronlinechoices.com and following the opt-out instructions.
Third Party Cookies:
Some of the cookies described above are stored on your machine by third parties when you use our website. We have no control over these cookies of how the third party uses them. They are used to allow that third party to provide a service to us, for example website analytics. For more information on these cookies and how to disable them, please see: Internet Advertising Bureau website at http://www.youronlinechoices.com/ where you will be able to opt-out of receiving Internet Based Advertising cookies from some of the third parties (e.g. Google, Facebook, Twitter, LinkedIn, etc)
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Content Formula Ltd
Suite 6, Fulham Business Exchange,
London SW6 2TL, United Kingdom
Telephone: +44 (0)20 7471 8500
Email: [email protected]